Why should I book my hotel with e-travelbookings.com????
Our site enables a large number of hotels to publish their best available rates online. You have the opportunity to browse over 100,000 properties all in one place comparing rates and availability. We also direct contract with selected hotels to try to offer you the very best low prices...
Are flights included in the price?
Flights are not included in the prices for hotel bookings. However, we are working on providing flights availability for booking. At this time, we advise you that you make sure that there is availability for flights for your selected destination and date period before you book accommodation via our website.
I want to book more than 3 rooms at once, can I do this?
Yes, but you will need to send an inquiry with your reservation details to our Reservations Department at firstname.lastname@example.org and we will be able to assist you with your request. Different terms of payment and cancellation periods may apply.
I want to book different combinations of rooms, can I do this?
Our site does not allow different room types to be booked on the same reservation. You will need to make more than one booking if you require different room types. Alternatively, contact us with your reservation details to our Reservations Department at email@example.com and we will be able to assist you with your request.
How do I know that my reservation is confirmed?
Once the reservation has been completed and the payment details entered, the system will create an automatic booking voucher that will be directly emailed to the email address provided during the booking process.
How many rooms can I book in one reservation?
A maximum of 9 rooms can be booked in any one reservation, if available. If you require more than 9 rooms please contact our Reservations Department at firstname.lastname@example.org and we will be able to assist you. Group bookings of 9 or more rooms may be eligible for group discounts which will need to be verified for you.
How many rooms can I book in one reservation?
A maximum of 3 rooms can be booked in any one reservation, if available. If you require more than 3 rooms please contact our Reservations Department at email@example.com and we will be able to assist you. Group bookings of 9 or more rooms may be eligible for group discounts which will need to be verified for you.
Do I need to contact e-travelbookings or Travel Technology Services to confirm my booking?
No, the booking confirmation is automated. If you still feel you would like to verify that your reservation was made, you can do so by writing to our Customer Service department at firstname.lastname@example.org.
I’ve not received my booking confirmation, what should I do?
Contact our Reservations Department at email@example.com and we will be able to assist you.
Are the prices on your site per person or per room?
All prices displayed are the total cost, inclusive of all rooms and guests, taxes and service charges, unless stated otherwise.
Do I pay a reservation fee?
No, there is no additional reservation fee added to your reservation.
Do you offer special discounts (for seniors, airlines employees, etc)?
We offer the best available rates for the dates of your stay. Discounts are already included and therefore it is not normally possible to have any other discount on the confirmed price.
How do I know it is safe to book online?
Using your credit card to book your room online with e-travelbookings.com is 100% secure. We use the most up-to-date encryption to keep your credit card details safe. Alternatively, we offer using PayPal as an additional secured method of payment, if you already have a PayPal account or would like to create one (provided it is supported within your country).
What are the check-in and check-out times of a hotel?
The check-in and check-out times differ from property to property, but in general the times are check-in 14:00 and check-out 10:00. Where possible we will include this information in the hotel description and on the e-voucher which will be sent upon completion of the booking process.
Who do I contact if I have a problem overseas?
All enquiries and problems at any hotel property should be reported to your hotel reception at your earliest convenience. You must ensure that you give them and the hotel management every possible opportunity to rectify any problems you may have. Should you have any unresolved issues, please contact us at firstname.lastname@example.org.
What if I have a problem which is not resolved when I am on holiday?
Naturally, we hope that any issue with the service provided us, or one of our suppliers, will be resolved at the time. However, please contact our Customer Services Department at email@example.com. This should be done as soon as possible and in any event, within 28 days of your return.
Will there be a representative to meet us?
Please note that e-travelbookings or Travel Technology Services do not employ representatives. However, our handling agents may be at the airport and may run a welcome meeting at your hotel. This information will be communication on your e-voucher should this apply. Iin the event this is not the case, then contact numbers for the supplier can be found on the e- voucher.
I perform a search for a particular resort I but I cannot find the hotel I want.
Either the particular hotel is not a supplier within our system, or there is no availability with that hotel for the particular dates you are searching.
What do I need to take to the hotel to check in?
You will need to take a copy of your accommodation e-voucher which will allow you to check into the hotel you booked. You may also need to provide your passport and/or current valid photo ID.
Can I make a special request or preference such as bed type, early check in, cots etc?
You may make a special request at the time of booking by filling in the special request box. Please note that the hotel will try to accommodate your request but this cannot be guaranteed. Should there be any additional fees required, you will be responsible for that payment directly to the hotel property.
If I change my mind can I cancel or amend my booking?
Bookings can be amended subject to paying an change fee and any difference in price for the new booking and any cancellations are subject to the hotel cancellation policy charges.
I cancelled my hotel reservation. When will I be refunded?
A refund normally can take up to 7 working days to reach your account.
Can I change or cancel my non-refundable reservation?
Non-refundable rooms where indicated during the booking process cannot be amended or cancelled. All money paid is non-refundable.